Thursday, December 08, 2011

My second career move this year

It was about three weeks ago I agree to step down from my current position and move back to customer service. I had not been happy in my job and every time my supervisor asked me I could not say I was happy. My old job became available and my supervisor gave me the option to move back to the position. She was very sweet in she gave me a day or so to think it over.

I only needed a few seconds to say yes but I took the day to think it over. The day I had to think it over I was out of the office. I am taking part of a research study out at Anschutz Medical Campus. I spent the day in semi cozy room getting blood draws. I had a TV some books and movies but I spent most of the day thinking about my job and my likes.

After working as an employment consultant doing professional level work for the last nine months I made the choice to move back to doing Administrative work. I am happy with helping people and I do get a joy out of providing quality customer service. I have not been able to do that at this job. This job is about pushy people and dealing with fifty interruptions all at once and meeting deadlines as quickly as possible. I have not been happy at this job and I knew I was not 100% convinced it would be a good fit for me when I applied but I took it anyway.

It is surreal in many ways but also very nice to have peace about my job situation as I have not had peace about it in many months. I noticed over the next couple weeks I had a few interactions providing customer service and I was very happy. A lady came in with a letter that had bad information & was incorrect. She needed it fixed and no one there who usually does those letters could do it so I did. I was happy to do it and enjoyed knowing I rescued this person and saved their day. I like providing for her and have rarely found those moments or that joy in the professional work I have been doing.

I feel good about moving back to customer service and know that there will always be other opportunities. Who knows what the future may hold.

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